Behavioral Health Community Partners

“A successful care partner (CP) deeply understands and lives out the importance of compassionate care coordination and the intricate relationship between patient satisfaction and communication among care team providers and Enrollees… A successful CP is one who, through adequate medical, behavioral, and social interventions, sees the positive ripple effect in the overall wellness of the communities where enrollees live.”

– Manuel Clavijo, BHPMW BHCP Program Director

We’re a collaboration among four provider agencies serving adult MassHealth members who need assistance with specific healthcare needs, including physical health, mental health, and substance use . Many of our care coordinators, nurses, and peer specialists live in the communities they serve. We have experience coordinating care and providing services for people with physical health, mental health, and substance use needs across Massachusetts.

Our Services

Our team of compassionate care coordinators works with primary care physicians, medical specialists, Accountable Care Organizations (ACOs), and Managed Care Organizations (MCOs) to connect MassHealth members with the right services.

  • Learn about their health and health conditions
  • Communicate with their primary care physician and other providers to coordinate care
  • Connect to resources they need and want to improve their health
  • Reach wellness goals
  • Get assistance with housing, nutrition, and other social needs
  • Get help accessing transportation

We offer flexible options to support members’ health care needs—on the phone, in their home, at a doctor’s office, or at another convenient place in their community. Members may choose to include family and/or friends to provide additional assistance and support.

We also provide supports to address peoples’ social needs, including housing, nutrition, employment, and wellness coaching to achieve goals for better health.

In short: we help ensure that members have access to medical, behavioral health, and/or long term support services that they need and want.

How to Join

MassHealth members can join our program through a referral by their healthcare plan, primary care provider, outpatient therapist, or other provider. If you’re a provider or MassHealth member, you can make a referral through our website.

MAKE A REFERRAL

Eligibility

You are eligible to receive services from the BHCP program if you’re:

  1. Living with mental health, substance use, and/or physical health conditions, such as diabetes, COPD, depression, anxiety, alcohol or opiate use
  2. Insured only by MassHealth
  3. Enrolled in an Accountable Care Organization or Managed Care Organization
  4. Are between the ages of 18-64

Community Partners (CPs) programs are not available to members in the PCC Plan or in MassHealth’s fee-for-service program (e.g., members who are dually-eligible for MassHealth and Medicare) unless the member is affiliated with the Department of Mental Health’s Adult Community Clinical Supports program. Where members have other state agency or provider supports, CPs will coordinate with those supports and will supplement but not duplicate the functions provided by them.

More Information

Click on a button below for a translation of BHCP program information.

ENGLISH
BRAZILIAN PORTUGUESE
VIETNAMESE
SPANISH
KHMER

Areas We Serve

NORTH

Service Area

Beverly, Hamilton, Manchester-by-the-Sea, Prides Crossing, South Hamilton, Topsfield, Wenham

Essex, Gloucester, Ipswich, Rockport

Amesbury, Boxford, Byfield, Georgetown, Groveland, Haverhill, Merrimac, Newbury, Newburyport, Rowley, Salisbury, West Boxford, West Newbury

Andover, Lawrence, Methuen, North Andover

Acton, Billerica, Carlisle, Chelmsford, Concord, Dracut, Dunstable, Lincoln, Littleton, Lowell, North Billerica, North Chelmsford, Nutting Lake, Pinehurst, Tewksbury, Tyngsboro, Vill. of Nagog Woods, Westford

Lynn, Lynnfield, Nahant, Saugus, Swampscott

Danvers, Hathorne, Marblehead, Middleton, Peabody, Salem

Bedford, Burlington, Lexington, North Reading, Reading, Stoneham, Wilmington, Winchester, Woburn

CENTRAL

Service Area

Ashland, Bellingham, Blackstone, Boxboro, Douglas, Dover, East Douglas, East Walpole, Framingham, Franklin, Grafton, Holliston, Hopedale, Hopkinton, Hudson, Linwood, Manchaug, Marlborough, Maynard, Medfield, Medway, Mendon, Milford, Millis, Millville, Natick, Norfolk, North Grafton, Northborough, Northbridge, Oakdale, Sheldonville, Sherborn, South Grafton, South Walpole, Southborough, Stow, Sudbury, Sutton, Upton, Uxbridge, Walpole, Wayland, West Upton, Westborough, Whitinsville, Wilkinsonville, Woodville, Wrentham

Ashburnham, Ashby, Ayer, Berlin, Bolton, Clinton, East Princeton, Fitchburg, Ft. Devens, Gardner, Groton, Harvard, Hubbardston, Lancaster, Leominster, Lunenburg, Pepperell, Princeton, Shirley, South Lancaster, Sterling, Still River, Townsend, West Groton, Westminster, Winchendon, Winchendon Springs

Brimfield, Brookfield, Charlton, Charlton City, Charlton Depot, Dudley, East Brookfield, North Oxford, North Uxbridge, Oxford, Southbridge, Spencer, Sturbridge, Wales, Warren, Webster, West Brookfield, West Warren

Auburndale, Belmont, Needham, Newton, Waltham, Watertown, Wellesley, Weston

Auburn, Boylston, Holden, Jefferson, Leicester, Millbury, New Braintree, Oakham, Paxton, Rochdale, Rutland, Shrewsbury, West Boylston, Worcester