MetroWest Care Connection
MetroWest Care Connection
Our Caring Staff
Connecting you to the right support
Our friendly care navigators are here to listen and talk with you about services and supports that may be available to meet your individualized needs.
Shannon Ahern, LMFT
Project Director, MetroWest Care Connection
Shannon has worked in the MetroWest community for more than twenty years, supporting residents and providers in navigating systems and accessing care. She earned a bachelor’s degree in psychology from Penn State University and a master’s degree in marriage & family therapy from the University of Rhode Island. In addition to overseeing MetroWest Care Connection’s service components, she spearheads community engagement efforts and leads several coalitions focused on systemic level change in the areas of Behavioral Health Access and Housing in the region.
Genilce Santana
Senior Care Coordinator
Genilce has been an essential part of the community at MetroWest Care Connection since 2019. She is passionate about improving residents’ outcomes through expert referrals and ensuring top-quality care alignment. With a bachelor’s degree in social psychology from the University of Massachusetts Boston and a master’s degree in counseling psychology in progress at Framingham State University, Genilce is dedicated to deepening her expertise in helping individuals navigate psychological, emotional, and interpersonal challenges. Fluent in English, Portuguese, and Spanish, Genilce offers invaluable language assistance and cultural understanding to a diverse range of residents, making her an indispensable asset to the community. Outside of her professional commitments, Genilce loves to travel with her family. Exploring new destinations and immersing herself in different cultures broadens her perspective and fills her life with a variety of experiences and cherished memories.
Cayden Davis
Project Coordinator
Cayden (he/him) has been in public health for almost five years, where he has worked in care navigation for folks living with and affected by HIV. Attending Clark University for both his undergraduate and graduate studies, Cayden obtained his Masters in Community Development and Planning in 2020, concentrating specifically on health equity. Cayden’s interests are in advocacy, health policy, community organizing, and LGBTQ+ health care. Through both his studies and direct service experience, Cayden discovered his passion for improving service equity and access, particularly for folks facing complex structural barriers. As a trans man, Cayden’s greatest joy comes from connecting with and uplifting his community.
Orquidea Pena
Care Coordinator
Orquidea is a bilingual care coordinator with more than fourteen years of professional experience specializing in case management, housing preservation work, and community outreach. Born in the Dominican Republic, she immigrated to New York City at a young age and is a long-time resident of Massachusetts. In her spare time, she enjoys thrift shopping and exploring new places with her two children and husband.
