As the seasons change and temperatures drop, we want to ensure all members of our MetroWest community are safe and protected from the cold weather. Our funding agencies and community partners can help you get what you need to stay warm — whether it’s a place to sleep, clothing, heating assistance, food, and more. Check out the available resources below from our funding agencies and community partners, including contact information and brief descriptions.
SMOC
Adult Shelters
Contact:
Jane Schwager – Managing Director
Phone: 508-266-1233 • Email: jSchwager@smoc.org
- Turning Point Shelter
Single Adult Men’s Shelter, Framingham, Phone: 508-875-6429 - Roland’s House Shelter
Single Adult Men’s Shelter, Marlborough, Phone: 508-481-7847 - Shadows Shelter
Single Adult Female Shelter, Ashland, Phone: 508-620-2690
Common Ground Resource Center
HUB for shelter placement and housing resources for single adults
Contact:
Phone: 508-620-2690
Diversion
For homeless individuals who may be able to be diverted to another housing option with help so they do not have to enter shelter.
Contact:
Kalee Horgan
Phone: 508-857-8006
Email: kHorgan@smoc.org
Day Center
73 Hollis Street
Open: Tuesday – Thursday, 11:00 AM – 3:00 PM
Services include:
• Showers
• Laundry
• Clothing
• Light food and snacks
Fuel Assistance
If the person needs to email documents for an emergency, email Fuelemergency@smoc.org
Contacts:
Main phone: 508-620-2342
Jamie Stockbridge, Email: JStockbridge@smoc.org
Nick Jennings – Director of Operational Compliance
Phone: 508-620-2455, Cell: 508-739-9553
Extended Stay
Contact:
Reverend Lloyd
Email: msanfilippo@extendedstay.com
WAYSIDE
Tempo Young Adult Resource Center
Eligibility: Young adults between the ages of 16–25. TEMPO is a drop-in resource center that provides and coordinates services in employment, housing, legal, educational, benefit assistance, mental health care, and more.
Location: 1 Marian Rd, Framingham
Phone: Main: 508-879-1424, Emergency line: 508-782-4040
Program Director: Kayson Jones – Kayson_Jones@waysideyouth.org
Program Email: All-Tempo@waysideyouth.org
Basic Center Shelter
Eligibility: For adolescents between the ages of 12–18 years of age who are homeless. Wayside can provide shelter for up to 21 days while a case manager coordinates longer term services, family reunification, and educational planning. Emergency referrals accepted 24/7.
Location: Program is hosted by TEMPO Young Adult Resource Center but the shelter is at: 1 Frederick Abbott Way, Framingham
Program Manager: Oscar Landaverde, Phone: 508-782-4040 (Monday–Friday 8 AM – 5 PM),
Email: Oscar_Landaverde@waysideyouth.org
After hours referral line: 774-279-5557
Family Resource Center
Eligibility: A Resource Center for families, parents, or any caregivers who have a child age birth to 18 years of age. FRC staff can help with facilitating housing support, emergency food assistance, utility assistance, legal help, parenting support, mental health services, educational liaison support (special education), and emergency response services.
Location: 88 Lincoln Street, Framingham, MA
Hours: Monday – Friday, 9:00 AM – 5:00 PM
Phone: 508-270-1313
Program Director: Ros Baker, Email: Rosalind_Baker@waysideyouth.org
Program Email: FRC-INFO@waysideyouth.org
ADVOCATES
The Living Room
The Living Room is open 24/7. It is designed for up to five people to spend the night, but no one will be turned away in the cold even if technically over capacity. Blankets and pillows are available in case there are extra guests during cold spells.
There is no smoking on the property and the program currently supports individuals over the age of 18. However, flexibility may occur depending on the level of need and other available community resources.
Contacts:
Caroline Miller – Onsite Supervisor
Program Numbers:
508-661-3333
508-661-3334
Cell: 508-309-0129
Markus Henrichs – Director of Recovery and Peer Support
Phone: 508-808-1455
Advocates Community Crisis Stabilization Unit (CCS)
6-bed short term crisis unit located at the CBHC
1094 Worcester Road, Framingham
Contact Information:
All individuals admitted to the CCS unit first need to be evaluated by the Advocates Mobile Crisis Intervention Team (MCI).
Phone: 508-872-3333
Available 24/7
An MCI evaluation will determine if CCS is the appropriate level of care. If not appropriate for CCS, MCI will determine what other mental health and/or substance abuse treatment is most appropriate.
Criteria:
Individuals experiencing a mental health crisis and/or needing 24/7 staff support are eligible for CCS admission.
This is a voluntary unit and individuals must consent to treatment.
Individuals at moderate to high risk of substance withdrawal will likely need to be monitored in a medical setting (detox facility) before admission to the CCS unit.
Individuals admitted engage in both individual and group treatment and can see a prescriber for psychiatric medications.
Individuals are connected with treatment providers and community resources prior to discharge.
Average length of stay:
3–5 days
Advocates Mill Street Respite
Location:
28 Mill Street, Marlborough
Program Details:
- 11 beds on site (site-based services)
- Staffed 24/7 with clinical staff, part-time nursing, peer specialists, and direct care staff
- 10 mobile-based services to support individuals living in their own homes or shelters in the community
Services include:
- Crisis support
- Medication administration
- Psychiatry support
- Connection to community resources including outpatient providers, medical providers, substance use recovery support, housing, food, disability applications
- Assessment for additional needs such as ability to safely live independently
Contact:
Megan Mooney – Clinical Director
Email: mmooney@advocates.org
Phone: 508-561-9379
Eligibility:
Individuals must already be deemed eligible and receiving services from DMH. All referrals must come through the Westborough DMH office.
Phone: 508-616-2801
Site-based services are up to 30 days.
Advocates Deaf Respite
Location:
9 Spring Road, Westborough
Provides Deaf, Hard-of-Hearing, and Deaf-Blind adults experiencing psychiatric crises with access to community-based 30-day residential and mobile support to help them recover and transition back to community living.
All aspects of the program are designed to meet the cultural, communication, and therapeutic needs of Deaf individuals.
Contact:
Annabel Peterson – Clinical Program Manager
Email: apeterson@advocates.org
Phone: 508-380-8436
Referral Information: Individuals do NOT need to be deemed eligible with DMH, but referrals must still go through the Westborough DMH office.
Phone: 508-616-2801
Site-based services are up to 30 days.
Eligibility Requirements:
- Deaf, Hard of Hearing, or DeafBlind
- At least 18 years old
- Must live in Massachusetts
More information:
https://advocates.org/services/deaf-respite
POLICE
Location:
1 William H. Welch Way, Framingham, MA 01702
Services include:
- 911 response to all emergencies 24/7
- Crisis response with clinicians
- Connection to social service resource as needed
Contact:
911 – Life or Death Emergency
Phone: 508-872-1212 – General Business Line for 24/7 Dispatcher